Connect to support from US- based Geeks

Need help using Geeker? 📞 1-800-371-4497

Get business-class software support, within 5 minutes.

Connect with on-demand tech experts for help with 16+ business softwares & professional IT guidance.

Starts at 1.99/min
No contracts
First 5 minutes Free

100% Satisfaction Guaranteed!

Technical support
Software support

4.8/5 by 4,000+ Happy customers

0 Geeks online & ready to help today

Trustpilot Rates us as Excellent

“Pay-as-you-go” tech help for biz’s (and prof’s).

Simple pricing from $1.99—$2.49 per minute. No minimums.
Try us out and get 5 minutes free

Solve software & IT problems, within 5 Minutes

Here’s how we help professionals & businesses:

4,000+ people give Geeker a 4.8 out of 5

Proudly averaged from actual customer feedback. No exclusions or funky numbers included. 😉

Malcolm was very helpful, professional, and resolved my issue within a matter of minutes (after I had spent hours trying to do so myself). Would highly recommend him.

David C.

Wait Time < 1min

Karl was amazingly efficient and resolved my issue in a matter of minutes. Highly recommend!

Shamika W.

Wait Time < 1min

Karl was great. He was quick to understand what I needed and took care of it imstantly. He communicated very well with me and a huge help. Thank you!

Enrique L.

Wait Time < 1min

Super helpful and taught me how to do it on my own later!

Michael B.

Wait Time 2 min

Johan was amazing! He was very helpful and seems to care a lot about my struggles with excel but also making sure I learn while we go and I am doing things efficiently

Parker S.

Wait Time 4.5 min

Amjed is a wonderful person and very knowledgeable. He even helped my memory with challenge questions I like that!!!

Lance Fletes

Wait Time < 1min
Try us out and get 5 minutes free

Enjoy friendly, affordable help from experts who stick by your side.

The person that helped me today was awesome, patient, kind, capable, knowledgeable.

Jennifer Wadlow
Office Manager

Avg Issues Resolved

98%

Avg Star Rating

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Avg Response Time

5 minutes

FAQs
What is Geeker?
Geeker is an on demand, peer-to-peer marketplace where you can connect and screen share in under 5 minutes with vetted tech experts who can solve business-class software and IT issues, as well as provide tech consultations.
How does Geeker work?

Using Geeker is easy.

 

  1. Click the “Get Help Now” button
  2. Give some brief info about your issue
  3. Get matched with an all star Geek in under 5 minutes.

And with Geeker, you get guidance however you need it. Show your screen, let your technician fix the issue remotely, or convert it to a hands-free (offline) project, it’s up to you.

Is Geeker safe?
Yes, Geeker is safe. We screen our technicians using assessments, background checks, and in-person interviews. We know our Geeks personally, and they’re amazing people. We also record all sessions so they can be easily reviewed by admins – and if that’s not enough, we also have business insurance to cover you in the unlikely event there’s an issue (which has never happened).
What if I'm not happy? What if my job was not fixed?
We have a 100% satisfaction guarantee policy. If you’re not happy because your issue wasn’t resolved, we’ll give you a full refund after our admins review the job and confirm it’s eligible. We’re always happy to review a job for you – and we genuinely care about customer happiness.
What’s the average time to solve a problem / average price?

This depends on your job type and complexity. Some jobs (like a simple Excel formula) can take just 5 minutes and cost around $10. While more complex IT jobs may take longer.

 

Our overall average time to solve (across all job types) is about 35 minutes with an average job cost of $65.

Why is Geeker easier & faster than ChatGPT?

1) ChatGPT only works if you clearly understand and can articulate difficult questions about your problem. With Geeker, it’s easy! Your expert asks you brilliant questions to pinpoint your solution in minutes.

 

2) ChatGPT can’t screen share and walk you through solutions. Our Geeks can do that.

 

3) ChatGPT can’t deliver personalized solutions that match your exact situation (e.g. how the formula fits into your sheet). We do that.

 

4) ChatGPT can’t fix it for you via remote access and explain how it works while you watch. Our Geeks love doing that. 😉

Why do I need Geeker if I have my own IT department (or MSP)?

1) Geeker provides support in minutes, IT departments take hours or days.

 

2) Your IT Department doesn’t help with software issues (like Excel, Quickbooks, etc.).

 

3) For complex issues, Geeker supports your IT department by running a diagnostics checklist before bogging them down.

Can I get Geeker’s support at any time? Or do you have any working hours?

On-demand help (within 5 minutes on average) is available 9am to 9pm EST. However, you can schedule or post a job any time, and our Geeks often come to the rescue for emergencies.

Are all of your tech professionals from the USA?
Yes! Our primary technician force is US-based ONLY – although, we keep a couple of additional overseas support staff to step in if we’re too busy and a customer doesn’t want to wait for the next available US agent.
I have a very complex problem — will you be able to solve it?

Very likely, yes! We have a 97.5% solve rate on ALL issues – and you also get up to 5 minutes free at the start of your call for your expert to “assess” your issue and decide if they can solve it.

 

Post a job now, and talk with your Geek – 100% risk free.