Is Geeker.co safe?
YES! (we’re not geeker.com)
Geeker.co (not ‘.com’) is an on demand software support service providing US based tech talent to businesses & professionals at the click of a button. But don’t confuse us with Geeker.com (with an ‘m’). We’re in no way associated.
Trustpilot Rates us as Excellent
Bill
Jason deserves 5 stars
Isabela
They solved my problem in 7 minutes
Claire
Fixed my problem in under 5 minutes
Evelyn
Would not manage without Geeker
“We’re on a mission to make business software & tech easy and empowering for all”
Who is Geeker.co?
Geeker.co is an on demand talent resource that provides vetted, top-tier US experts within 5 minutes to solve software & tech problems, upskill staff, save you time, and save your businesses money.
We believe:
- Tech help should always be a click away
- When your stuck, you should be able to show an expert, instantly
- Software support should be accessible (IT/MSPs don’t help with this)
- Tech should accelerate your business, not slow it down
- Staff should train while working on real projects (not just a 1 hour ‘onboarding’ they forget in a few days)
So we created the solution: Geeker.
Founded
2019
Business Customers
7,000+
Customer Satisfaction
4.8/5
Available Technicians
150+
Safe and trusted by thousands
We’ve built 5 years of trust with over 7,000 customers. That includes businesses with over 1,000 employees with data to keep safe.
HIPAA Compliant
Vetted Techs
Industry Certifications
Ongoing Audits
Hear how happy customers
describe their Geeker experience
Malcolm was very helpful, professional, and resolved my issue within a matter of minutes (after I had spent hours trying to do so myself). Would highly recommend him.
David C.
Oct 22
Wait Time < 1min
Karl was amazingly efficient and resolved my issue in a matter of minutes. Highly recommend!
Shamika W.
Oct 19
Wait time: > 1 min
Karl was great. He was quick to understand what I needed and took care of it imstantly. He communicated very well with me and a huge help. Thank you!
Enrique L.
Nov 12
Wait time: > 1 min
Super helpful and taught me how to do it on my own later!
Michael B.
Sep 27
Wait Time 2 min
Johan was amazing! He was very helpful and seems to care a lot about my struggles with excel but also making sure I learn while we go and I am doing things efficiently
Parker S.
Sep 27
Wait time: > 1 min
Amjed is a wonderful person and very knowledgeable. He even helped my memory with challenge questions I like that!!!
Lance F.
Aug 28
Wait time: > 1 min
FAQs
What’s the difference between “Geeker.co” and “Geeker.com”?
Geeker.co is completely unrelated to Geeker.com. Geeker.com (which has been shut down for close to a decade) appears to have been a business that sold subscriptions, including streaming services, torrents, movies, etc. We have no affiliations or connections with Geeker.com or anyone from that business.
How are your technicians vetted?
Each of our technicians is rigorously vetted. We run background checks, check references & certifications, assess each tech individually and test skills before we allow techs to work with our customers. Our admins also continuously review and audit our talent workforce to ensure they’re providing the best service possible.
What if the technician you provide is not good?
We want you to have an amazing experience with Geeker. In the unlikely event that you have trouble with one of our techs, all calls are recorded and our admins will review your case. If there was any issue, we’ll issue you a full refund and find you the right person for the job.
What if something goes wrong? Am I covered?
No need to worry. Because of our rigorous vetting process, we’ve never had a problem like this. But if for some reason you do, we have business insurance that covers you up to $1M. You’re safe, with Geeker.
What if my issue doesn’t get resolved?
Your experience is important to us. So if you’re not 100% satisfied, or if your technician was unable to fix your issue, we’ll issue you a full refund and/or find a top expert who can solve it.