On-Demand
Software Help

Happy with Positive IT? Let our partners at Geeker accelerate your business with help for 16+ business softwares.

Start a job now

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4.8/5 by 5,000+ Happy customers

  • 0 Geeks online & ready to help
Sign up now, get your first job free!

Limited time offer, valid for 30 days.

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Trustpilot

Trustpilot Rates us as Excellent

See our latest spotlight in

Solve software issues in
minutes

⏰ Avg. response time < 2 min.

Businesses lose 100+ productive hours per year, per employee to small tech issues like broken Excel formulas.
Geeker provides on-demand help from software experts within 5 minutes, saving you time and money.

How does Positive + Geeker work?

This is an add-on service with our partner, Geeker, that gives you specialized software help with a click. 

Positive will continue to manage your IT, while Geeker will help with all those little software issues that suck hours out of your business and create stress for your employees.
Get Support

We Support Over 16 Types of Business Softwares

Instantly access help with the top business

softwares, including:

  • Excel
  • Quickbooks
  • Microsoft
  • Outlook
  • Google Sheets
  • Adobe Suite
  • Salesforce
  • Tableau
  • Word
  • Power Bi
Sign up now, get your first job free!

Limited time offer, valid for 30 days.

US-Based Talent

Geeker employs US-based Geeks who speak your language and make software seem simple.

100+ Software Geeks

With dozens of techs available on-demand, you can expect average wait times of under 5 minutes.

Enterprise Expertise

Geeker’s enterprise-level software experts can help with complex problems unique to business.

Screen sharing + Remote

Show us your problem in seconds and start solving it with Geeker’s secure screen sharing platform. 

Who can Geeker help?

Support for individuals or teams

Subscriptions

Support your whole team, with Geeker.

Cover your business with discounted subscriptions and/or give each of your employees instant access to software support, anytime — from their own account.
See Subscriptions
Pay-as-you-go

On-demand help, anytime. No minimums.

Get instant help with software on a “per-minute” billing model. You only pay for the help you need, not a penny more.
Get Help Now
First job free for positive customers!
Subscriptions

Support your whole team, with Geeker.

Cover your business with discounted subscriptions and/or give each of your employees instant access to software support, anytime — from their own account.
See Subscriptions

5,000+ customers love Geeker

Malcolm was very helpful, professional, and resolved my issue within a matter of minutes (after I had spent hours trying to do so myself). Would highly recommend him.
David C.
Oct 22
Wait Time < 1min
Karl was amazingly efficient and resolved my issue in a matter of minutes. Highly recommend!
Shamika W.
Oct 19
Wait time: > 1 min
Karl was great. He was quick to understand what I needed and took care of it imstantly. He communicated very well with me and a huge help. Thank you!
Enrique L.
Nov 12
Wait time: > 1 min
Super helpful and taught me how to do it on my own later!
Michael B.
Sep 27
Wait Time 2 min
Johan was amazing! He was very helpful and seems to care a lot about my struggles with excel but also making sure I learn while we go and I am doing things efficiently
Parker S.
Sep 27
Wait time: > 1 min
Amjed is a wonderful person and very knowledgeable. He even helped my memory with challenge questions I like that!!!
Lance F.
Aug 28
Wait time: > 1 min

Monthly plans to support your business

Bronze

Est. Cost

$800/m

  • For teams between 5 to 20
  • 450 minutes
Subscribe Now

Try for free

Silver

Est. Cost
$1,750/m
  • For teams between 20 to 50
  • 1,000 minutes
Subscribe Now

Try for free

Gold

Est. Cost
$4,500/m
  • For teams between 50 to 150
  • 2,750 minutes
Subscribe Now

Try for free

Platinum

Contact us for a customized quote

  • For teams over 150
Contact Sales

Learn more

Gold

Starts at

$299/month

On demand software support in minutes for small teams
  • 170 minutes included
  • Minutes rollover
  • Share with up to 8 people
  • Admin dashboard control
  • Access free job recordings
sign up now!

Platinum

Starts at

$499/month

On demand software support in minutes for businesses
  • 300 minutes included
  • Minutes rollover
  • Share with up to 30 people
  • Admin dashboard control
  • Access free job recordings
  • Dedicted customer service
sign up now!

Additional minutes are billed at $1.99-$2.49 a minute. No other overages or hidden fees.

Still not sure? Book a demo with us & get your first 2 weeks subscription free!

For enterprise or larger accounts, please 

contact us.

Add software help to your Positive experience

Small Team

Starts at

$299/month

Multiple user seats to serve your whole team with discounted minutes start a $299/mo.
sign up now!
Book a demo, get your first 2 weeks free!

Growing Company

Starts at

$499/month

Multiple user seats to serve your whole team with discounted minutes start a $299/mo.
sign up now!
Book a demo, get your first 2 weeks free!

For enterprise or larger accounts, please 

contact us.

We Support Over 16 Types of Business Softwares

Instantly access help with the top business

softwares, including:

  • Excel
  • Quickbooks
  • Microsoft
  • Outlook
  • Google Sheets
  • Adobe Suite
  • Salesforce
  • Tableau
  • Word
  • Power Bi
Sign up now, get your first job free!

Limited time offer, valid for 30 days.

FAQs

What does Geeker add to my Positive.tech experience?

Positive.tech provides exceptional IT services, but we don’t fix small software issues like when your Excel workbook goes haywire. That’s where Geeker shines.
Geeker brings you an entire department of business-level software experts who are there in under 5 minutes to fix it.

Why use Geeker?

Positive.tech provides exceptional IT services, but we don’t fix small software issues like when your Excel workbook goes haywire. That’s where Geeker shines.
Geeker brings you an entire department of business-level software experts who are there in under 5 minutes to fix it.

How does the free job work?

Positive.tech provides exceptional IT services, but we don’t fix small software issues like when your Excel workbook goes haywire. That’s where Geeker shines.
Geeker brings you an entire department of business-level software experts who are there in under 5 minutes to fix it.

How does the free 2 week subscription work?

Positive.tech provides exceptional IT services, but we don’t fix small software issues like when your Excel workbook goes haywire. That’s where Geeker shines.
Geeker brings you an entire department of business-level software experts who are there in under 5 minutes to fix it.

Contact our Sales Team

Get a personalized Geeker business plan that gives you access to 100+ expert technicians providing Software support in minutes.​
  • Eliminate your tech frustrations
  • 8-20% more productive employees
  • Saves you time & money
  • Hassle-free training & support