Agent online & ready to help 

Get remote IT support in under 5 minutes.

Guidance with crashes, errors, updates, hardware, printers, networking & more.
Enjoy “by-the-minute” help from a friendly IT specialist who can solve your issue. You can send a picture, screenshare, connect remotely, or even Facetime/Zoom with your Geek—and get your issue solved, fast.

Trustpilot Rates us as Excellent

“Pay-as-you-go” tech help for biz’s (and prof’s).

Simple pricing from $1.99—$2.49 per minute. No minimums.
Try us out and get 5 minutes free

Get all your IT problems solved. Fast.

Geeker will send you help in minutes.
Ask

Tell us what the issue is and we’ll pair you with an expert right away.

1
Connect

Your Geeker will set up a screen share and immediately start solving the issue.

2
Resolve

Your allocated Geeker will give your issue the full attention it deserves until it has been completely resolved.

3

"Pay-as-you-go" upfront pricing.

No expensive hourly rates. No minimum time-limit.

3,550+ Satisfied Customers

Pay-as-you-go

$
2.49
/min
Avg. job $44 – $67

Our Geeks are certified by places like these

Fast. Safe. Trusted. Reliable.

You need help. We’re listening.

Computer

• My computer is slow
• I can’t recover deleted files
• My computer camera isn’t working
• I’m having issues with the microphone
• The computer isn’t reading my USB
• Virus scanning and removal isn’t updating

Printer & Scanner

• My printer/scanner is offline
• The scanner isn’t working
• I’m having issues with my printer

Internet

• My internet connection is slow
• I can’t connect to the Internet
• I need help running the network and diagnosis scan

FAQs
What’s the average time to solve a problem / average price?

This depends on your job type and complexity. Some jobs (like a simple Excel formula) can take just 5 minutes and cost around $10. While more complex IT jobs may take longer.

 

Our overall average time to solve (across all job types) is about 35 minutes with an average job cost of $65.

Why is Geeker easier & faster than ChatGPT?
  1. ChatGPT only works if you clearly understand and can articulate difficult questions about your problem. With Geeker, it’s easy! Your expert asks you brilliant questions to pinpoint your solution in minutes.

  2. ChatGPT can’t screen share and walk you through solutions. Our Geeks can do that.

  3. ChatGPT can’t deliver personalized
    solutions that match your exact situation (e.g. how the formula fits into your sheet). We do that.

  4. ChatGPT can’t fix it for you via remote access and explain how it works while you watch. Our Geeks love doing that. 😉
Why do I need Geeker if I have my own IT department (or MSP)?
  1. Geeker provides support in minutes, IT departments take hours or days.

  2. Your IT Department doesn’t help with software issues (like Excel, Quickbooks, etc.).

  3. For complex issues, Geeker supports your IT department by running a diagnostics checklist before bogging them down.
Can I get Geeker’s support at any time? Or do you have any working hours?
On-demand help (within 5 minutes on average) is available 9am to 9pm EST. However, you can schedule or post a job any time, and our Geeks often come to the rescue for emergencies.
How many tech professionals do you have?
Our P2P marketplace gives you access to over a 100 US-based, strictly vetted technicians with a wide variety of specializations – so you can get help from an expert with the right background & experience.
Are all of your tech professionals from the USA?
Yes! Our primary technician force is US-based ONLY – although, we keep a couple of additional overseas support staff to step in if we’re too busy and a customer doesn’t want to wait for the next available US agent.
I have a very complex problem — will you be able to solve it?

Very likely, yes! We have a 97.5% solve rate on ALL issues – and you also get up to 5 minutes free at the start of your call for your expert to “assess” your issue and decide if they can solve it.

 

Post a job now, and talk with your Geek – 100% risk free.