Online Shopify Support
From a Real Human
in 5 Minutes

Connect with a Shopify specialist who can help with: store issues, custom reports, apps, A/B testing, product setup, site structure, and more. Our online experts will remotely fix any issue in just minutes!

100% Satisfaction Guaranteed!

Our commitment: If you're not 100% satisfied, we'll make it right or your money back—guaranteed.

• $1.99/minute for quick, on-the-spot fixes. 

• $60/hour for larger projects.

No contracts

Free assessment

4.8/5 by 4,000+ Happy customers

0 Geeks online & ready to help today
Seth • Los Angeles, CA
System Analyst & Excel Expert

Hire freelance excel experts

More freedom to do what
you love

Get expertise from Geeker’s team of Excel consultants, Excel programmers, and Excel specialists. For whenever you need some extra help.

$1.99/min

You’ll only be charged for the time a Geeker is providing service, so you can feel confident you’re not being overcharged.

Trustpilot Rates us as Excellent

Your business moves fast.
We move faster.

Geeker will help you in just minutes.

Ask

Tell us what the issue is and we’ll pair you with an expert right away.

1
Connect

Your Geek will set up a screen share and immediately start working on the issue.

For longer projects, your Geek will take the work offline and message you when it's complete.

2
Resolve

Your Geek will work with you until your store is working as it should.

3

The fastest way to get your Shopify store working properly

Built for quality and speed

Building reports

Connecting apps

Store navigation

Adding pop-ups

A/B testing & conversion rate optimization

Domain management

Fixing slow loading times

And much more...

Only pay for what you need

We know cost is Important for anyone running a business. Our pricing is designed to match your exact needs, so you never overpay.

 

For quick on-demand help, we charge $1.99/minute. This is for people who have a quick question or need a quick fix, and want to be working with an expert in less than 5 minutes. 

 

For projects that will take longer than 2 hours, we charge $60/hour. You still get the same super-fast support, but instead of staying on the call, the Geek will take the work offline and let you know when it’s done. 

 

No contracts. No minimums. 

We have the Geeks

Our geeks all have years of experience and are equipped to handle even the most complex Shopify issues.

Have an issue?

Connect with us and we’ll get it fixed.

Fast. Safe. Trusted. Reliable.

Clarity. Assurance. Ease. The Geeker Promise

Our Geeks have each helped thousands of businesses with their tech issues, often saving them thousands of dollars, and in some cases, hundreds of thousands (based on actual conversations with our customers).

 

Our Geeks are trained to guide you through every step, so you are never confused about what to do next. From when you connect with us until the very last moment, we’ll be there making sure that everything you need is handled.

FAQs
What is Geeker?

Geeker provides on-demand software support where you can connect with vetted tech experts, otherwise known as Geeks, in under 5 minutes. You can share your screen, explain what you need help with, and let them guide you through solving the issue, or better yet, let them take control and do it for you.

How does Geeker work?

Using Geeker is easy.

 

  1. Click the “Get Help Now” button
  2. Give some brief info about your issue
  3. Get matched with an all star Geek in under 5 minutes.

And with Geeker, you get guidance however you need it. Share your screen, let your technician fix the issue remotely, or convert it to a hands-free (offline) project; it’s up to you. Just explain what you want done, and we’ll guide you through the best way to do it.

Is Geeker safe?

Yes, Geeker is safe. We screen our technicians using assessments, background checks, and in-person interviews. We know our Geeks personally, and they’re amazing people. We also record all sessions so they can be easily reviewed by admins. We also have business insurance to cover you in the unlikely event there’s an issue (which has never happened).

What if I'm not happy? What if my issue was not fixed?

We have a 100% satisfaction guarantee policy. In the unlikely event that you’re not happy or your issue wasn’t resolved, we’ll make it right or refund you in full. We’re always here to help, and our business was built on customer satisfaction.

How much does it cost?

We have two pricing models:

  • Per-minute pricing, which is $1.99/minute. This is for quick fixes, questions, or improvements, where you work with the Geek live.
  • Hourly pricing, which is $60/hour. This is for bigger projects that are longer than two hours. You have the option to first work live with the Geek to explain what’s needed. The Geek will usually take the work offline, and message you when they are finished so you can reconnect and review everything they did to make sure it’s working as you intended. Most projects end up costing between $120 – $340. 
Can I get Geeker’s support at any time? Or do you have any working hours?

On-demand help (within 5 minutes on average) is available 9am to 9pm EST. However, you can schedule or post a job any time, and our Geeks often come to the rescue for emergencies outside of working hours.

I have a very complex problem — will you be able to solve it?

Very likely, yes! We have a 97.5% solve rate on ALL issues – and you also get up to 5 minutes free at the start of your call for your expert to “assess” your issue and decide if they can solve it.

 

Post a job now, and talk with your Geek – 100% risk free.

How can I get started?

Just click the “Get Help Now” button below and follow the steps to post a job.

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You deserve a site that actually works

Connect with an expert in less than 5 minutes.