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Join 4,000+ happy customers with 100% human tech support. No hourly rates. No contracts. You only pay for the help you need.

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For Businesses

Get up to 75 minutes of FREE software support. Every month. With our contractless subscriptions.

Solopreneur

149

$99/month

Popular

Small Team

349

$299/month

Growing Company

549

$499/month

Pay-as-you-Go

Talk about subscriptions

Get instant help from a LIVE expert with the freedom to pay.

Software Support

$1.99/min

Instant Support Including:

Available Monday-Friday 9-9
Not sure if your issue is software?
Tell us your issue to find out!

IT Support

$2.49/min

Instant Support Including:

Available Monday-Friday 9-9
Not sure if your issue is software?
Tell us your issue to find out!

Experience The Caring 1-on-1 Guidance Our 4,000+ Customers Love

FAQs
What is Geeker?
Geeker is an on demand, peer-to-peer marketplace where you can connect and screen share in under 5 minutes with vetted tech experts who can solve business-class software and IT issues, as well as provide tech consultations.
How does Geeker work?

Using Geeker is easy.

 

  1. Click the “Get Help Now” button
  2. Give some brief info about your issue
  3. Get matched with an all star Geek in under 5 minutes.

And with Geeker, you get guidance however you need it. Show your screen, let your technician fix the issue remotely, or convert it to a hands-free (offline) project, it’s up to you.

Is Geeker safe?
Yes, Geeker is safe. We screen our technicians using assessments, background checks, and in-person interviews. We know our Geeks personally, and they’re amazing people. We also record all sessions so they can be easily reviewed by admins – and if that’s not enough, we also have business insurance to cover you in the unlikely event there’s an issue (which has never happened).
What if I'm not happy? What if my job was not fixed?
We have a 100% satisfaction guarantee policy. If you’re not happy because your issue wasn’t resolved, we’ll give you a full refund after our admins review the job and confirm it’s eligible. We’re always happy to review a job for you – and we genuinely care about customer happiness.
What’s the average time to solve a problem / average price?

This depends on your job type and complexity. Some jobs (like a simple Excel formula) can take just 5 minutes and cost around $10. While more complex IT jobs may take longer.

 

Our overall average time to solve (across all job types) is about 35 minutes with an average job cost of $65.

Why is Geeker easier & faster than ChatGPT?

1) ChatGPT only works if you clearly understand and can articulate difficult questions about your problem. With Geeker, it’s easy! Your expert asks you brilliant questions to pinpoint your solution in minutes.

 

2) ChatGPT can’t screen share and walk you through solutions. Our Geeks can do that.

 

3) ChatGPT can’t deliver personalized solutions that match your exact situation (e.g. how the formula fits into your sheet). We do that.

 

4) ChatGPT can’t fix it for you via remote access and explain how it works while you watch. Our Geeks love doing that. 😉

Can I get Geeker’s support at any time? Or do you have any working hours?

On-demand help (within 5 minutes on average) is available 9am to 9pm EST. However, you can schedule or post a job any time, and our Geeks often come to the rescue for emergencies.

Are all of your tech professionals from the USA?
Yes! Our primary technician force is US-based ONLY – although, we keep a couple of additional overseas support staff to step in if we’re too busy and a customer doesn’t want to wait for the next available US agent.
I have a very complex problem — will you be able to solve it?

Very likely, yes! We have a 97.5% solve rate on ALL issues – and you also get up to 5 minutes free at the start of your call for your expert to “assess” your issue and decide if they can solve it.

 

Post a job now, and talk with your Geek – 100% risk free.

Pay-as-you-Go

Talk about subscriptions

Get instant help from a LIVE expert with the freedom to pay.

Software Support

$1.99/min

Instant Support Including:

Available Monday-Friday 9-9
Not sure if your issue is software?
Tell us your issue to find out!

IT Support

$2.49/min

Instant Support Including:

Available Monday-Friday 9-9
Not sure if your issue is software?
Tell us your issue to find out!