Connect to support from US- based Geeks

Need help using Geeker? 📞 1-800-371-4497

Get help from
US-based Geeks,
within 5 minutes.

Connect with friendly, on-demand software
& IT experts with a 98% solve rate.

Starts at 1.99/min
No contracts

5 minutes free for new customers

Technical support
Software support

4.8/5 by 4,000+ Happy customers

0 Geeks online & ready to help today

Trustpilot Rates us as Excellent

Get "by-the-minute" help from software & IT experts

Expert help $1.99—$2.49 per minute. No minimums.
Try us out and get 5 minutes free

Solve your tech issues, fast.

Here’s how our friendly experts help:
Ask

Tell us what the issue is and we’ll pair you with an expert right away.

1
Connect

Your Geeker will set up a screen share and immediately start solving the issue.

2
Resolve

Your allocated Geeker will give your issue the full attention it deserves until it has been completely resolved.

3

4,000+ people give Geeker a 4.8 out of 5

Proudly averaged from actual customer feedback. No exclusions or funky numbers included. 😉

Malcolm was very helpful, professional, and resolved my issue within a matter of minutes (after I had spent hours trying to do so myself). Would highly recommend him.

David C.

Wait Time < 1min

Karl was amazingly efficient and resolved my issue in a matter of minutes. Highly recommend!

Shamika W.

Wait Time < 1min

Karl was great. He was quick to understand what I needed and took care of it imstantly. He communicated very well with me and a huge help. Thank you!

Enrique L.

Wait Time < 1min

Super helpful and taught me how to do it on my own later!

Michael B.

Wait Time 2 min

Johan was amazing! He was very helpful and seems to care a lot about my struggles with excel but also making sure I learn while we go and I am doing things efficiently

Parker S.

Wait Time 4.5 min

Amjed is a wonderful person and very knowledgeable. He even helped my memory with challenge questions I like that!!!

Lance Fletes

Wait Time < 1min
Try us out and get 5 minutes free

Enjoy friendly, affordable help from experts who stick by your side.

The person that helped me today was awesome, patient, kind, capable, knowledgeable.

Jennifer Schultz
Office Manager

Avg Issues Resolved

98%

Avg Star Rating

star-icon

Avg Response Time

5 minutes

FAQs
What’s the average time to solve a problem / average price?

This depends on your job type and complexity. Some jobs (like a simple Excel formula) can take just 5 minutes and cost around $10. While more complex IT jobs may take longer.

 

Our overall average time to solve (across all job types) is about 35 minutes with an average job cost of $65.

Why is Geeker easier & faster than ChatGPT?
  1. ChatGPT only works if you clearly understand and can articulate difficult questions about your problem. With Geeker, it’s easy! Your expert asks you brilliant questions to pinpoint your solution in minutes.

  2. ChatGPT can’t screen share and walk you through solutions. Our Geeks can do that.

  3. ChatGPT can’t deliver personalized
    solutions that match your exact situation (e.g. how the formula fits into your sheet). We do that.

  4. ChatGPT can’t fix it for you via remote access and explain how it works while you watch. Our Geeks love doing that. 😉
Why do I need Geeker if I have my own IT department (or MSP)?
  1. Geeker provides support in minutes, IT departments take hours or days.

  2. Your IT Department doesn’t help with software issues (like Excel, Quickbooks, etc.).

  3. For complex issues, Geeker supports your IT department by running a diagnostics checklist before bogging them down.
Can I get Geeker’s support at any time? Or do you have any working hours?
On-demand help (within 5 minutes on average) is available 9am to 9pm EST. However, you can schedule or post a job any time, and our Geeks often come to the rescue for emergencies.
How many tech professionals do you have?
Our P2P marketplace gives you access to over a 100 US-based, strictly vetted technicians with a wide variety of specializations – so you can get help from an expert with the right background & experience.
Are all of your tech professionals from the USA?
Yes! Our primary technician force is US-based ONLY – although, we keep a couple of additional overseas support staff to step in if we’re too busy and a customer doesn’t want to wait for the next available US agent.
I have a very complex problem — will you be able to solve it?

Very likely, yes! We have a 97.5% solve rate on ALL issues – and you also get up to 5 minutes free at the start of your call for your expert to “assess” your issue and decide if they can solve it.

 

Post a job now, and talk with your Geek – 100% risk free.