Online IT And Software Support For You
And Your Business

Undivided attention and assistance

Resolved Issues

Average of 97.5% of problems fixed

Skilled Technicians

Rigorously tested and certified team

1:1 Support

Undivided attention and assistance

Get software and IT support right away
One-time use to get the help you need

IT Support

$2.49/min

For each set of 6 minutes
(Example: 18 minute session is $45)

IT Technicians
Monday-Friday 9-9
Instant Support Including:

✓ Network
✓ Printer
✓ Scanner
✓ Bandwidth
✓ Outlook

You pay: $15

Tech Support

$1.99/min

For each set of 6 minutes
(Example: 18 minute session is $36)
Software Technicians

Monday-Friday 9-9

Instant Support Including:

✓ Quickbooks
✓ Excel
✓ Sheets

 

 

You pay: $12

Savvy businesses and others like you trust Geeker for their IT and tech smarts.

Want access to Geeker support for even longer?
Check out our monthly plans below

Starter

$149.99

$99.99

✓ 1 Admin Account
✓ Additional Users $19.99/month
✓ Email/Chat Support
✓ Includes 60 Minutes/Month

Business

$349.99

$299.99

✓ 1 Admin Account

✓ 4 Additional Users
✓ Call Support
✓ Includes 180 Minutes/Month

Gold

$549.99

$499.99

✓ 3 Admin Account
✓ 20 Additional Users
✓ Call Support
✓ Includes 300 Minutes/Month

FAQs
What’s the average time to solve a problem / average price?

This depends on your job type and complexity. Some jobs (like a simple Excel formula) can take just 5 minutes and cost around $10. While more complex IT jobs may take longer.

 

Our overall average time to solve (across all job types) is about 35 minutes with an average job cost of $65.

Why is Geeker easier & faster than ChatGPT?
  1. ChatGPT only works if you clearly understand and can articulate difficult questions about your problem. With Geeker, it’s easy! Your expert asks you brilliant questions to pinpoint your solution in minutes.

  2. ChatGPT can’t screen share and walk you through solutions. Our Geeks can do that.

  3. ChatGPT can’t deliver personalized
    solutions that match your exact situation (e.g. how the formula fits into your sheet). We do that.

  4. ChatGPT can’t fix it for you via remote access and explain how it works while you watch. Our Geeks love doing that. 😉
Why do I need Geeker if I have my own IT department (or MSP)?
  1. Geeker provides support in minutes, IT departments take hours or days.

  2. Your IT Department doesn’t help with software issues (like Excel, Quickbooks, etc.).

  3. For complex issues, Geeker supports your IT department by running a diagnostics checklist before bogging them down.
Can I get Geeker’s support at any time? Or do you have any working hours?
On-demand help (within 5 minutes on average) is available 9am to 9pm EST. However, you can schedule or post a job any time, and our Geeks often come to the rescue for emergencies.
How many tech professionals do you have?
Our P2P marketplace gives you access to over a 100 US-based, strictly vetted technicians with a wide variety of specializations – so you can get help from an expert with the right background & experience.
Are all of your tech professionals from the USA?
Yes! Our primary technician force is US-based ONLY – although, we keep a couple of additional overseas support staff to step in if we’re too busy and a customer doesn’t want to wait for the next available US agent.
I have a very complex problem — will you be able to solve it?

Very likely, yes! We have a 97.5% solve rate on ALL issues – and you also get up to 5 minutes free at the start of your call for your expert to “assess” your issue and decide if they can solve it.

 

Post a job now, and talk with your Geek – 100% risk free.

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Become a Geeker specialist
Join our team as a Geeker support technician and start earning money TODAY*

*Limited to account approval

You need an expert on the case. Fast.

Geeker will send you help in minutes.
Ask

Tell us what the issue is and we’ll pair you with an expert right away.

1
Connect

Your Geeker will set up a screen share and immediately start solving the issue.

2
Resolve

Your allocated Geeker will give your issue the full attention it deserves until it has been completely resolved.

3

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