Online IT And Software Support For You
And Your Business

Undivided attention and assistance

Resolved Issues

Average of 97.5% of problems fixed

Skilled Technicians

Rigorously tested and certified team

1:1 Support

Undivided attention and assistance

Get software and IT support right away
One-time use to get the help you need

IT Support

$2.49/min

For each set of 6 minutes
(Example: 18 minute session is $45)

IT Technicians
Monday-Friday 9-9
Instant Support Including:

✓ Network
✓ Printer
✓ Scanner
✓ Bandwidth
✓ Outlook

You pay: $15

Tech Support

$1.99/min

For each set of 6 minutes
(Example: 18 minute session is $36)
Software Technicians

Monday-Friday 9-9

Instant Support Including:

✓ Quickbooks
✓ Excel
✓ Sheets

 

 

You pay: $12

Savvy businesses and others like you trust Geeker for their IT and tech smarts.

Want access to Geeker support for even longer?
Check out our monthly plans below

Starter

$149.99

$99.99

✓ 1 Admin Account
✓ Additional Users $19.99/month
✓ Email/Chat Support
✓ Includes 60 Minutes/Month

Business

$349.99

$299.99

✓ 1 Admin Account

✓ 4 Additional Users
✓ Call Support
✓ Includes 180 Minutes/Month

Gold

$549.99

$499.99

✓ 3 Admin Account
✓ 20 Additional Users
✓ Call Support
✓ Includes 300 Minutes/Month

FAQs
What’s the average time to solve a tech problem? What’s the average price for your service?

The average time to solve a technical problem is around 35 minutes, depending on the complexity. The average job cost is about $65, depending on the complexity.

Why do I need your service if ChatGPT can solve all my software problems?

  1. ChatGPT only works if you clearly understand the issue you are experiencing, and have a very basic/specific question with a clear answer.
  2. ChatGPT cannot explain how the solution relates to you (e.g. how the formula fits into your sheet).
  3. A experienced technician can go ahead and fix it for you in minutes, and explain exactly why it works.

Why is Geeker better than my own IT department? Why should I choose your service?

  1. Geeker provides support in minutes, IT departments take hours or days to solve most issues.
  2. Your IT Department does not help with software issues
  3. Geeker supports your IT department by running a basic checklist before wasting their time with issues.

Can I get Geeker’s support at any time? Or do you have any working hours?

You can post any time, but are mostly likely to get on demand help 9am to 9pm EST.

How many tech professionals do you have?

We have a P2P marketplace with over a 100 US vetted technicians.

Are all of your tech professionals from the USA?

Yes our P2P platform is only for the US, however we do have additional overseas support staff as backup to step in if things are too busy and a user does not want to wait.

I have a very complex problem — will you be able to solve it?

97.5% of the problems people have thrown at us were resolved by our experts. But don’t just take our word for it – our ecstatic customers keep coming back to us for help with all sorts of tech issues.

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Become a Geeker specialist
Join our team as a Geeker support technician and start earning money TODAY*

*Limited to account approval

You need an expert on the case. Fast.

Geeker will send you help in minutes.
Ask

Tell us what the issue is and we’ll pair you with an expert right away.

1
Connect

Your Geeker will set up a screen share and immediately start solving the issue.

2
Resolve

Your allocated Geeker will give your issue the full attention it deserves until it has been completely resolved.

3

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