❗Reminder: Post your job to get an entry and get into the raffle! 😇 Click here to register your Apex Email. Click here to log in to your Apex Account. How to Sign up: Watch a Video View Instructions How to Post a Job: Watch a Video View Instructions Geeker Presentation: View Presentation What …
What’s new: We’ve added the ‘Business Name’ and ‘Business User Type’ on your dashboard so you would know which customers you are handling. Here’s what it would look like:
What’s new: Job links will be sent via SMS. How it works: As requested by many Geeks, we will now have a short URL for the job details sent via SMS. The URL will direct you and the customer to a job or chat message. SMS Samples:
What’s new: We have been receiving multiple draft jobs. So our best resolution is when a customer posts a draft job, it will automatically expire within 4 hours.
What’s new: If a customer needs to upload a file while you are working on their tech issue, you will receive a notification on your dashboard and via email. So you won’t miss out on anything. 🙂 Dashboard Notification: Email Notification: Pop Up Notification:
What’s new: If you ever feel you are receiving dozens of emails, you can now have the option to opt out of the “Job was taken” email notification. Here’s how: Go to Settings, then click Profile Settings
What’s new: Recordings are now available to be purchased, viewed, and downloaded directly from your dashboard. How It Works: Once paid, the recording is always available on your previous jobs. Please note some longer meetings will have multiple recording files. IMPORTANT: Make sure you and the customer start sharing your screen first before starting …
February to March Technician Update Geek video resume Customers can create multiple scheduled jobs You are allowed to have more than 99 hours in the input box Google Cloud storage for media Links within the chat Added terms and conditions for techs to fill out April 1 to April 7 Technician Update Job Taken Email …
