Online IT And Software Support For You
And Your Business

Undivided attention and assistance

Resolved Issues

Average of 97.5% of problems fixed

Skilled Technicians

Rigorously tested and certified team

1:1 Support

Undivided attention and assistance

Get software and IT support right away
One-time use to get the help you need

IT Support

$2.49/min

For each set of 6 minutes
(Example: 18 minute session is $45)

IT Technicians
Monday-Friday 9-9
Instant Support Including:

✓ Network
✓ Printer
✓ Scanner
✓ Bandwidth
✓ Outlook

You pay: $15

Tech Support

$1.99/min

For each set of 6 minutes
(Example: 18 minute session is $36)
Software Technicians

Monday-Friday 9-9

Instant Support Including:

✓ Quickbooks
✓ Excel
✓ Sheets

 

 

You pay: $12

Savvy businesses and others like you trust Geeker for their IT and tech smarts.

Want access to Geeker support for even longer?
Check out our monthly plans below

Starter

$149.99

$99.99

✓ 1 Admin Account
✓ Additional Users $19.99/month
✓ Email/Chat Support
✓ Includes 60 Minutes/Month

Business

$349.99

$299.99

✓ 1 Admin Account

✓ 4 Additional Users
✓ Call Support
✓ Includes 180 Minutes/Month

Gold

$549.99

$499.99

✓ 3 Admin Account
✓ 20 Additional Users
✓ Call Support
✓ Includes 300 Minutes/Month

FAQs
What is Geeker?
Geeker is an on demand, peer-to-peer marketplace where you can connect and screen share in under 5 minutes with vetted tech experts who can solve business-class software and IT issues, as well as provide tech consultations.
How does Geeker work?

Using Geeker is easy.

 

  1. Click the “Get Help Now” button
  2. Give some brief info about your issue
  3. Get matched with an all star Geek in under 5 minutes.

And with Geeker, you get guidance however you need it. Show your screen, let your technician fix the issue remotely, or convert it to a hands-free (offline) project, it’s up to you.

Is Geeker safe?
Yes, Geeker is safe. We screen our technicians using assessments, background checks, and in-person interviews. We know our Geeks personally, and they’re amazing people. We also record all sessions so they can be easily reviewed by admins – and if that’s not enough, we also have business insurance to cover you in the unlikely event there’s an issue (which has never happened).
What if I'm not happy? What if my job was not fixed?
We have a 100% satisfaction guarantee policy. If you’re not happy because your issue wasn’t resolved, we’ll give you a full refund after our admins review the job and confirm it’s eligible. We’re always happy to review a job for you – and we genuinely care about customer happiness.
What’s the average time to solve a problem / average price?

This depends on your job type and complexity. Some jobs (like a simple Excel formula) can take just 5 minutes and cost around $10. While more complex IT jobs may take longer.

 

Our overall average time to solve (across all job types) is about 35 minutes with an average job cost of $65.

Why is Geeker easier & faster than ChatGPT?

1) ChatGPT only works if you clearly understand and can articulate difficult questions about your problem. With Geeker, it’s easy! Your expert asks you brilliant questions to pinpoint your solution in minutes.

 

2) ChatGPT can’t screen share and walk you through solutions. Our Geeks can do that.

 

3) ChatGPT can’t deliver personalized solutions that match your exact situation (e.g. how the formula fits into your sheet). We do that.

 

4) ChatGPT can’t fix it for you via remote access and explain how it works while you watch. Our Geeks love doing that. 😉

Can I get Geeker’s support at any time? Or do you have any working hours?

On-demand help (within 5 minutes on average) is available 9am to 9pm EST. However, you can schedule or post a job any time, and our Geeks often come to the rescue for emergencies.

Are all of your tech professionals from the USA?
Yes! Our primary technician force is US-based ONLY – although, we keep a couple of additional overseas support staff to step in if we’re too busy and a customer doesn’t want to wait for the next available US agent.
I have a very complex problem — will you be able to solve it?

Very likely, yes! We have a 97.5% solve rate on ALL issues – and you also get up to 5 minutes free at the start of your call for your expert to “assess” your issue and decide if they can solve it.

 

Post a job now, and talk with your Geek – 100% risk free.

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Become a Geeker specialist
Join our team as a Geeker support technician and start earning money TODAY*

*Limited to account approval

You need an expert on the case. Fast.

Geeker will send you help in minutes.
Ask

Tell us what the issue is and we’ll pair you with an expert right away.

1
Connect

Your Geeker will set up a screen share and immediately start solving the issue.

2
Resolve

Your allocated Geeker will give your issue the full attention it deserves until it has been completely resolved.

3

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