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Need to separate first and last names in your Excel data? This guide offers simple, actionable steps on how to separate names in Excel. Quickly learn to use the Text to Columns wizard, formulas for all name formats, and the time-saving Flash Fill feature to sort names into individual columns efficiently. If you are struggling, […]

Geeker and AGS Partnership Post a job now Sign up now Exclusive AGS referral program How to sign up ? & How to refer ? New to Geeker? To register your Apex Email, Click here.Click here to login to your account. Exclusive Referral Program just for AGS! You can either refer your fellow employee or

What’s new: We’ve added the ‘Business Name’ and ‘Business User Type’ on your dashboard so you would know which customers you are handling.   Here’s what it would look like:  

What’s new: Job links will be sent via SMS. How it works: As requested by many Geeks, we will now have a short URL for the job details sent via SMS. The URL will direct you and the customer to a job or chat message. SMS Samples:      

What’s new: We have been receiving multiple draft jobs. So our best resolution is when a customer posts a draft job, it will automatically expire within 4 hours.  

What’s new: If a customer needs to upload a file while you are working on their tech issue, you will receive a notification on your dashboard and via email. So you won’t miss out on anything. 🙂 Dashboard Notification:   Email Notification: Pop Up Notification:

What’s new: If you ever feel you are receiving dozens of emails, you can now have the option to opt out of the “Job was taken” email notification. Here’s how: Go to Settings, then click Profile Settings

What’s new: Recordings are now available to be purchased, viewed, and downloaded directly from your dashboard. How It Works: Once paid, the recording is always available on your previous jobs. Please note some longer meetings will have multiple recording files.   IMPORTANT: Make sure you and the customer start sharing your screen first before starting

February to March Technician Update Geek video resume Customers can create multiple scheduled jobs You are allowed to have more than 99 hours in the input box Google Cloud storage for media Links within the chat Added terms and conditions for techs to fill out April 1 to April 7 Technician Update Job Taken Email

Option 1 – Do it Yourself Option 2 – We’ll Do It For You Option 1 – Do it Yourself Add the Bookmark Yourself: Head to Geeker HERE on your computer. Spot the Bookmark star to the right of the address bar? Click it to secure our page as your go-to tech lifeline. To revisit